App Terms of Use

CURRENT SERVICE AVAILABILITY The volunteer app uses Email-only event updates. Text messaging and the shared SMS inbox are not active; SMS descriptions below explain a future program. ABOUT THE APP Radiant Love, doing business as Clean Start Outreach, uses this volunteer web app to manage volunteer accounts, profiles, event registrations, volunteer waivers and event-related communications. EBTechHub hosts and manages the app for Clean Start. These terms apply to the volunteer app, not the separate guest service-intake and waiver process. YOUR ACCOUNT AND INFORMATION Use your own account to manage your volunteer profile and any under-16 profiles you manage as a guardian. Provide accurate contact, emergency-contact and registration information and keep it current. Verify your account email before booking a volunteer place. Protect your account password and contact info@cleanstartoutreach.org if you need account assistance. Before creating an account, acknowledge the Privacy Notice and agree to these app Terms of Use using the separate checkboxes. Existing account holders must complete that step before their next new event booking; their existing bookings remain reserved. The Privacy Notice explains the information collected, its use, authorized access and retention. Acknowledging it is not permission to send text messages. VOLUNTEER REGISTRATIONS AND WAIVERS Choose an event and role that is available. A displayed place is not reserved until your registration is confirmed. School and corporate groups may use their private registration link; it does not grant access to other volunteers' profiles, the roster or signed records. Each person booking a volunteer role, including a volunteering instructor or coordinator, needs a participant record and a valid signed volunteer waiver. The volunteer waiver is a separate agreement requiring its own review and signature. It remains valid for12months from signing under the stated Central Time anniversary rules and must cover the event's end. A change to the waiver's wording requires a new signature. The app terms, privacy acknowledgement and SMS consent do not replace that waiver or change its media-release wording. Existing bookings stay reserved when an updated waiver is required; the volunteer must complete the current waiver before participation. A volunteer under16 must have a guardian who signs for them and attends the event. The guardian may attend only to accompany the volunteer and does not need an adult volunteer-role booking for that purpose. A guardian who also volunteers must register for their own role and complete their own volunteer waiver. Event updates for the under16 profile use the guardian's contact information and preference. CHANGES AND CANCELLATIONS Use the app's registration controls to cancel or request an available different event, or contact Clean Start for help. Sending a text such as "I cannot attend" is a request for staff review, not an automatic cancellation. Staff may need to clarify the person and event involved before changing a registration. Registration and cancellation history are retained under the Privacy Notice; cancellation does not erase signed evidence. CONTACT PREFERENCES AND TEXT MESSAGES Choose Email, Text or Both for event updates. Account verification and password recovery always use email. Event confirmations and reminders follow your preference, subject to current SMS consent. Thank-you messages use email for Email or Both and text for Text only with valid consent. Event-related admin messages may use a different selected channel but cannot override SMS consent or opt-out. Text messaging is optional and has its own SMS Terms and separate consent choice for the exact receiving number. Choosing a contact preference, acknowledging the Privacy Notice, accepting these app terms or signing a waiver does not grant SMS consent. Message frequency varies; message and data rates may apply. Reply STOP to stop texts. After STOP, START plus fresh consent in your account is required before recurring texts resume. Without consent, explicitly select Email before a new signup. Stopping texts does not cancel your existing booking. HELP provides an automated direction to info@cleanstartoutreach.org. Ordinary replies are handled through the admin inbox by the designated team; no around-the-clock monitoring or response-time promise is made. Do not use text messages for urgent help. Delivery may be delayed or fail; contact Clean Start directly when you need to confirm an event change. QUESTIONS Contact info@cleanstartoutreach.org for questions about the volunteer app or your account. Review the separate Privacy Notice, SMS Terms and volunteer waiver for their respective subjects.